NETWORK

OakTree provides a broad set of Standard Services for each equipment type. These Standard Services are the most common and critical operations that need to be performed regularly and are included in the fixed-rate service cost per device. Additional/Optional Services, those needing to be done on an infrequent or as needed basis, are available at your request and billed on an hourly basis.

Standard Services

• Evaluate existing backup process setup or changes to setup
• Audit and test backup process recovery plan
• Review infrastructure device logs for potential problems
• Apply new patches or updates to infrastructure devices
• Review user network logins and basic file access rights
• Maintain Network Design Diagram
• Maintain Network Devices Configuration Report
• Maintain Network Services Configuration Report

Optional Services

• Special software installations and configurations
• Network upgrade or expansion installations and configurations
• Network architecture design and implementation
• Technology evaluation and recommendations
• Network service planning and implementation
• Active Directory infrastructure planning and implementation
• Advanced network security and configuration report