We are business specialists. OakTree Software makes a commitment to provide our clients with computer networking technology at industry competitive rates. Our goal is to make your company successful.

Our staff is comprised of industry certified and trained professionals to service your network. OakTree’s service representatives are chosen for their ability to communicate, which is more important than the certifications. The representatives will use understandable terms, listen carefully and focus on the customer’s needs. The right technology will be implemented the right way - the first time.

OakTree has the certified technicians and organizational expertise to install, upgrade, repair, and maintain your hardware and software while training your staff on issues related to the network, hardware or software. We offer service contracts that are cost effective and allow for onsite service and network security 24/7 for your convenience.

OakTree provides clients with a full range of onsite service, which include:

• Initial Consultation
• Specification and installation of hardware and software
• Training for the client’s staff
• Repairs and Prevention Services for hardware and software
• Maintenance and upgrades for hardware and software
• Network security assurance and configuration

Support Options
We understand that there is no “one size fits all” method of providing network support. We help our clients evaluate their needs based on organization size, complexity, user skill and financial and geographic considerations.

OakTree provides three customized support plans:

• Express© Service – Organizations with fewer needs.
• OakTree Focus© Service – Organizations requiring sustained onsite support.
• OakTree Sentinel© Service – Organizations requiring extensive network server support.

Equipment Servicing
The Onsite Services that OakTree provides are designed for three general types of equipment:

• Desktop
• Server
• Network